Effective Date: 06/01/2022
1.1 Information Provided by You: When you register on our platform, we collect personal information such as name, email address, payment information and other relevant information to provide the Service.
1.2 Usage Information: We collect information about how you interact with our Site and Service, including access data, IP address, browser type, pages visited and visit times. This data helps us improve the performance and security of our Service.
1.3 Cookies and Similar Technologies: We use cookies and similar technologies to improve your experience on our Site and understand how you use it. These technologies may collect information about your preferences and browsing activities.
2.1 Service Provision: We use your personal information to provide, operate and improve our Service. This includes setting up your account, processing payments, providing customer support and Service-related communications.
2.2 Communications: We may use your information to send updates about the Service, security information and other related communications.
2.3 Analytics and Improvements: We use usage data for internal analytics, market research and continuous improvement of our Service.
3.1 Trusted Third Parties: We may share your information with trusted third parties who assist us in operating the Service, such as payment service providers and data analytics. These third parties are subject to contractual data protection obligations.
3.2 Legal Requirements: We may disclose personal information if required by law or in response to legitimate legal requests.
4.1 Security Measures: We implement technical and organizational security measures to protect your information against unauthorized access, disclosure or alteration.
4.2 Access to Your Account: You are responsible for maintaining the confidentiality of your account credentials and for any activity performed through your account.
4.3 Credit Card Data: When providing payment information to use Cloakup services, it is important to note that we do not store credit card data in our systems. All information related to payment data, including credit card data, is processed and stored by our payment processor (Stripe), which is a third-party entity specialized in secure payment services and in compliance with applicable security standards. The protection of your payment data is of utmost importance to us, and we take measures to ensure that this information is handled with maximum security and in accordance with industry standards.
5.1 Access and Update: You can access and update your personal information in your account settings.
5.2 Deletion: You can request the deletion of your account and your personal information by contacting us.
6.1 Updates: We may update this Privacy Policy periodically to reflect changes in our privacy practices. The most recent version will be available on our Site.
If you have any questions about this Privacy Policy or about our privacy practices, contact us through the chat on our website.
By using our Service, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Service.